Privacy Policy

1. Introduction

quantaloris Ltd ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website quantaloris.pro or use our services. We are the data controller for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Collection

The data we collect includes personal information you provide directly to us and information we gather automatically when you use our website and services. We collect the following types of personal data:

• Contact Information: Name, email address, phone number, company name, and business address
• Business Information: Type of construction services, project details, marketing budget, and business objectives
• Communication Data: Records of correspondence, enquiries, and support interactions
• Technical Data: IP address, browser type, device information, and website usage analytics
• Marketing Data: Communication preferences and responses to marketing campaigns

3. How We Use Your Information

We use your personal data for legitimate business purposes and with your consent where required. How we use your information includes:

• Providing lead generation services and digital marketing solutions
• Responding to enquiries and providing customer support
• Developing and improving our services and website functionality
• Sending marketing communications about our services (with your consent)
• Analysing website usage and campaign performance
• Complying with legal obligations and protecting our business interests

4. Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the cookies we use, please refer to our Cookie Policy.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal data to third parties. We may share your information in the following circumstances:

• Service Providers: Trusted third-party providers who assist with website hosting, analytics, email marketing, and other business functions
• Legal Requirements: When required by law, court order, or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: When you have given explicit consent for specific sharing purposes

6. Your Rights

Under the GDPR and other applicable data protection laws, your rights include:

• Right of Access: Request a copy of your personal data we hold
• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Limit how we use your personal data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Generally, we retain customer data for the duration of our business relationship plus seven years for legal and tax purposes. Marketing data is retained until you withdraw consent or request deletion.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

As we operate within the European Union, your data is primarily processed within the EU. If we transfer data outside the EU, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

10. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

13. Supervisory Authority

You have the right to lodge a complaint with the relevant supervisory authority if you believe we have not complied with data protection laws. In Cyprus, this is the Office of the Commissioner for Personal Data Protection.